UK & International:

Purchases can be made quickly and easily using any major Credit/Debit Card or Directly from your Bank Account by using our secure online payment procedure, as hosted by Paypal. Payment can be made in any currency where Paypal is accepted (please ask us or check our FAQ page for currency conversion).

UK Only:

Heirloom Jewellery can accept Credit/Debit card via Paypal, or Nochex or (if you would prefer) we also accept Cheques, Money Orders, Postal Orders or Direct Transfer (only Sterling accepted.) If sending Money or Postal orders we recommend sending them recorded delivery as unfortunately we cannot be held responsible for postal losses. Cheques require 7 working days for clearance.

Please do not hesitate to contact us at any point for updates.

If you are unhappy at any point with the details of your order, or if you have any enquiries before placing an order just drop us a line! Orders are usually processed and posted within 2 working days, however if for any reason there is a delay with your order you will receive an email from one of our staff. Rings which require sizing may take several days longer.

Postage:

Postage charges depend upon the value of the item(s) you are purchasing and obviously whether you are from within or outside the UK. All items are sent fully insured therefore the cost is dependent entirely on Royal Mail rates. We can provide quotations prior to ordering if this causes any concern. Your item will be delivered together with a delivery note detailing the particulars of your order and also stating our address and contact details. In the unlikely event that there are any problems please notify us immediately to qualify for the 7 day no quibble money back guarantee.

Layaway Plans:

Due to demand we are now offering flexible layaway plans for all items featured on the website (cabinet stock not included.) For more information please do not hesitate to contact us.

View and Purchase:

Alternatively, much of our fine jewellery and other superb antiques can be viewed and purchased either at Windsor House Antiques Centre in Moreton-In-Marsh at centre of the beautiful Cotswolds, (information on Moreton can be found here) or Durham House Antiques Centre in the centre of the historic town of Stow-on-the-Wold, also nestled in the heart of the Cotswolds. More information on Durham House can be found here. Many of the items featured are showcased there, plus dozens of additional pieces which unfortunately never make their way onto the website. These can be purchased on the premises, and there are jiffy bags and labels on site if you need a ring sizing. Just pop it in the bag, fill in our simple form, nip over to the post office and within a week your new purchase should be safe, sound and snug on your finger! If there are any specific items you would like to view just drop us a line and we will ensure it will be available when you visit.

Our details are as follows:

And it's as simple as that!

The most important thing to remember is that we are here to help at any time.

Happy Shopping!

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