Below are just a few of the hundreds of comments we have received from our customers. Our clients opinions are our Number One priority, and we are always eager to hear what you think about our products and services.

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"Everyone at Heirloom Jewellery So glad to see you back again - the new name is great! Look forward to making my next purchase! Many Thanks Liz Edwards x"

Oct 2003

"Dear Sarah & Family Lovely to see you back again, Yours Jean Vassell"


Nov 2003

 

"Hi Welcome back from Jenny and the Dazzler! Nice to see you're back and as good as ever! PS - Don't you dare sell that Pink Sapphire ring!! :) "


Nov 2003

"Excellent service. I'm thrilled with my pendant. Thankyou for the valuation. Yours Rebecca Marr"


Nov 2003

"Glad you are back, Sarah. Missed you loads! "Canary Baby" still very much admired by all. I'll have to start saving again, now you are back on-line. Best wishes to you and all the family, Ruth Cooney"

Nov 2003

"Thanks for all your help, it was very much appreciated and I absolutely love my ring! Can't wait until next time! Yours Lori x"


Jan 2004

"Just let you know we have been looking! Dazzled by the vintages pieces Well done dess"

Feb 2004

"Lovely site with lots of beautiful items."

April 2004

"Me again! Fantastic site! Love Born2 but the jewellery on here is incredible! I want the Princess Cut! Thanks again for all your help! Kim x"

May 2004

"I just received my first purchase from Heirloom Jewellery in the mail today. I have been looking all over for an antique art deco necklace and found exactly what I wanted here. The piece has to die for sparkle in its stones and is one of the prettiest things I've seen. The sale was fast, courteous and well communicated. I would buy from them over and over again."

Jan 2005

"Hi Sarah Just read the newsletter - am in love with the Tourmaline necklace! It was really good to hear from you again, as soon as my bank balance has recovered I'll be in touch for a new addition LOL Kaye x"

Jan 2005

"Thanks for all your help regarding my brooch. I'm petrified of losing it but thrilled nevertheless; it is exactly what I wanted. Thanks again, Gemma (Holt)"

Feb 2005

"THANKYOU FOR YOUR HELP. MY WIFE IS OVER THE MOON WITH HER RING. MUCH APPRECIATED. JEFF WEBB"

Feb 2005

 

"Great information, love the citrine bracelet! Trina"

April 2005

"GREAT SITE - WILL BE FRANTICALLY SAVING MY PENNIES FROM NOW ON! J.K"

April 2005

"I received my latest acquisition just last week and yet again it is perfect in every way. Thanks to all at Heirloom. Bea x"

May 2005

"Came across your site by mistake. Very pleasantly surprised, beautiful rings. Noticed all the ones I preferred sold. Will be visiting again very soon."

June 2005

"It's a perfect fit!! Thanks for all the support and help. Now I just need a black pearl pendant to match!! (heated glares from my other half) Thank you again x-Vicky L-x"

June 2005


"I've been meaning to do this for the longest time so before I make my way home through the rain I just wanted to say thankyou so much to Sarah and Ray for all their help and support with my ring. I am overjoyed and thrilled with it, it is exactly as you described it and looks absolutely stunning. I've always loved reading your descriptions, they really bring the jewellery to life and I will treasure my "piece of history" forever. Thanks once again, Hazel Hackett. York."

June 2005


"Such beautiful jewellery, your shop was highly recommended to me by a close friend and although I couldn't find exactly what I wanted I'm sure I'll be making my first purchase very soon. G.Thomason, Gloucs"

July 2005

"Not my first purchase but probably my favourite. I'm in love! My bracelet arrived this morning and is exactly as I hoped, definitely worth the wait! Thanks for all your hard work and the heads up! look forward to speaking to you again soon love Karen C x "

Oct 2005

"Hi there Sarah, Just a quick note that my locket came in this week. It is the most beautiful locket that I have seen. Thanks for your time and effort. I will recommend your sight to all my vintage/antique jewelry collecting friends. Thanks again Bets"

Oct 2005

"Hi Sarah Just a note to let you know the brooch arrived as you promised on Friday morning, it's just what I wanted and is a lovely item. Thank you for your prompt service. C."

Oct 2005

"Thanks for the wonderful service and support. I know I've made the right decision, the ring looks lovely and even better than I hoped. The valuation almost made me faint! I'm thrilled. Thank you Sarah. Mrs P."


Nov 2005

 

"Hi Sarah, just wanted you to know that I have received my locket and once again-one of the nicest pieces I have seen. I love it, thanks. Bets"

Dec 2006

"Just wanted to let you know that my Mum was absolutely delighted with her bracelet. It is not often that she is speechless but the surprise seemed to have a interesting impact. She has worn it a number of times since and I think it goes some way in compensating for the one stolen - so all is well! I did want to let you know and to thank you for all your help once again. Best wishes for the New Year and many thanks, Sally"


Jan 2006

 

"Got the bracelet thanks, it was sat on my desk when I got to work, and it is perfect, hopefully my friend will like it as well. Thanks for all your help, and will check your site next time I need a gift. L."

Jan 2006

"Very nice site with a lot of great content. A pleasure to visit! Thanks!"

Jan 2006

"Very good site! I like it! Thanks! "

Jan 2006

"I love Heirloom Jewellery! Your content and stock are wonderful! I'm sure I'll be making my first purchase very soon!"

Feb 2006

 

"Thank you Thank you Thank you. You are the best. You have gone far above the call of duty in your help with all my purchases and inquiries. I wish that I could repay you for all your help. I absolutely appreciate all your help and your patience in dealing with me. F."


Feb 2006

 

"Item received this morning. Your service has been invaluable. Look forward to doing business with you in the future. Kind Regards. G."

Feb 2006

"Just to let you know that the jewelry arrived safely. I think it's wonderful!! Many thanks for your quick and professional service. Hope to do business again sometime Kind Regards"


March 2006

"Thanks for your help - your items are beautiful"

March 2006

"Very informative and well designed website. I have added you to my favourites and I'm sure Ill be back very soon to make a purchase. Have a nice day!"

March 2006

 

"Hi, just wanted to thank you guys for such an informative website, you have some great jewellery. James Kay."

March 2006

"I think your site is amazing, I love it."


March 2006

"My ring arrived this morning and I can't describe how beautiful it is! Thanks so much for all your work, the extra photos and the emails. It 's been a real pleasure purchasing from you and can't wait to make my next. All the best! Steff x"

April 2006

 

"What a wonderful necklace! Thank you so much for all your help. Your service has been impeccable. God Bless. Li"

May 2006

"This is a wonderful wealth of information. Good Luck!"

May 2006


"Excellent website!"

May 2006

"Great site! best regards"

June 2006

"Hi, just wanted to thank you guys for all your help and support over the past few days. The necklace is simply stunning and I couldn't be happier. Morton was definitely worth the visit! Thanks again. Looking forward to seeing you again soon! SB."

June 2006


"What an excellent site! I have bookmarked you and will be back very soon - hopefully to make a purchase! Jill."

June 2006

"Bracelet arrived safely this morning and is gorgeous! Thank you very much for everything and very best wishes. Mary K."

July 2006

"Not my first purchase and definitely not my last! Again I am thrilled! I just collected my items from the mail office and am again blown away. Thanks for all the hard work. Lynn (RI)"

July 2006

"Thanks for a super transaction, Sarah. The necklace is perfect. Be back shortly. Best Wishes, Sofia"

July 2006

"Hi Sarah! Ring arrived this morning, as promised, and what a beauty it is! Wonderful stones and setting and in pristine condition. Couldn't be happier with our purchase. Will definitely be back for more. We shall tell our family and friends about your great website and your first rate service. All the best! J&J"

Aug 2006


"Dear Sarah, Ring arrived Saturday. I am delighted with it and think it is even better than the photographs.
Regards, CH"

Aug 2006

"Just a quick e-mail to thank you so much for sending the brooch so quickly. I am absolutely delighted with it and have already received many compliments. Wearing something so unique and special is really lovely. I am still of course absolutely set on the ring I originally reserved together with a locket you also have on your site and when my bonus comes through I'll definitely be in touch. Fingers crossed both items will still be available at that time! Thank you once again. Kind regards."


Sept 2006


"A big thankyou for all your help. Judging by the dimensions you gave me I think you may be right to advise against, however you have the most fabulous range of items I've ever seen so I know I will find the perfect one if I keep a lookout! Hoping to be in touch very soon! Kind Regards, Marion."

Sept 2006

"Just to let you know I was thrilled with my pendant! It's the most unusual and gorgeous thing I've ever seen and has already received many admiring glances and compliments - not just from my friends but also from complete strangers!
Thank you so, so much for all your help. I'm sure I'll be back very soon."

Sept 2006

"Thank you for all your advice. I must admit I am disappointed that I wouldn't be able to wear it all the time as it's such a beautiful ring. But I am grateful you were honest from the start. As you said it would have been awful to wake up one morning with a diamond missing! I'll be keeping my eyes peeled for something more suitable and a little more sturdy - I suppose I am a little hard on my jewellery!
Thanks, Wendy"

Sept 2006

 

"Superb quality items, well worth the visit and the staff were beyond helpful."

Sept 2006

"Thankyou thankyou thankyou. The layaway was the only way I could ever have afforded it, and I'll make sure it lasts another 100 years. I love it!"


Oct 2006

"So nice to find jewellery which isn't available on every high street and after my visit I know the quality is even better than you promised. Thank you for your advice. I'm overjoyed with my purchase and am sworn off reproductions for good!
Emma Morrisson."

Oct 2006

"Dear Sarah, Well it arrived this morning and I'm overjoyed! It was certainly worth the wait and I have to say a big thankyou for sticking with me. I've been searching for years for this, and I know it hasn't been easy for you either so I really am grateful for everything. I can't wait to show it off at my party and will certainly let you know how it goes! With many, many thanks. Jean."

Nov 2006

 

"Just wanted to say a big thankyou for all your help. The brooch was simply beautiful and the speed of your response was a real treat. I look forward to dealing with you again."

Nov 2006

"As expected my wife was delighted with the ring and I'm happy to say I am now out of the dog house! Hopefully for quite some time! Thanks again for your help. Mr Jones."

Nov 2006

"Beautiful brooch arrived safely today - it exceeds all my expectations - I couldn't be happier with it . I have searched for over 2 years to find this stone and to have found 3 such beauties isamazing. Thankyou very much."

Nov 2006

"Dear Sarah, I wanted to let you know that I received my ring today and it is so lovely. Thank you for the excellent service; it has been a pleasure dealing with you. Happy holidays."

Dec 2006

"So thrilled with the ring. It's a stunner! I've managed to get hold of an old microwave oven box to hide it in and can't wait to see my wife's face on xmas morning! Thanks again! Mark"

Dec 2006

 

"Yet another gorgeous item. Your pieces never ever let me down. Have a wonderful Christmas. Anne"

Dec 2006

"Earrings arrived in perfect time and are super. Hope you all have a great xmas. I can't wait for the party now! Have a good one, Kim"

Dec 2006

"Thankyou for making my purchase enjoyable. I'm thrilled with them. BB."

Dec 2006

"My ring arrived this morning and is breathtaking, just as described! ;-) Thanks for your patience, I would never have afforded it without your help. All the best. LS"

Jan 2007

 

"Sarah, I received the pendant today; it's absolutely perfect. A really special piece of jewelry. Thank you for making the lovely item available, and for your prompt shipping. Cheers! MB"

Jan 2007

 

"Just wanted to let you know both pieces arrived today. They are really pretty! I just love antique jewelry, it's quality is so superior to modern pieces. It's like wearing art to work. The garnet is a beautiful color I've never seen one like it. Thanks, M"

Jan 2007

 

"I collected my items tonight and they are fantastic. Thank you so much for your help. There are a number of other items I am very interested in so I will be back soon. WF"

Feb 2007

"Stunning piece of jewellery. I couldn't be happier."

Feb 2007

"It was well worth the visit, although I did overspend a little! I found the item I originally wanted - and two others!"

Feb 2007

Just to let you know that the ring arrived and is fabulous!! Thank you so much and look forward to hearing from your mum tomorrow and the second fab ring. Once again thank you so much. Kind regards"

March 2007


"It arrived this morning at 8am.....and I AM ABSOLUTELY THRILLED WITH IT. The size is perfect!! Many many thanks for all your support throughout the 'sale' - I was very nervous about the purchase and you couldn't have been more helpful or friendly. With very best wishes."


april 2007

 

"What a beautiful ring - I think it is even more stunning than it looked in the pictures and I will really treasure it. I am an extremely happy and satisfied customer."

april 2007

"I collected the ring yesterday afternoon - it's a cracker! - many thanks."

May 2007

"Absolutely fantastic service. Much appreciated."

May 2007

"I have received the ring safely, and I am delighted with it. I’m absolutely sure she’ll like it. Thank you very much for all your help. It’s been a pleasure doing business with you. Many regards. "

June 2007

 

"Ring received - it looks great!
Many many thanks
I will be in contact again near Christmas time!
Thanks again Sarah - excellent level of service.
Best Regards"


July 2007

"Bracelet arrived this morning and looks ab fab! I'm so glad I went ahead with the purchase, I guess my sofa will just have to wait a while, with this beauty on my wrist I don't really care! ;) Thanks for all your help!"

July 2007

"Just received the necklace and put it on straight away (glad I didn’t wear a necklace to work today). It is really lovely, thanks so much. "

August 2007

 

"I'm so pleased I took the trouble to visit, you have some lovely things and I'm over the moon with my ring. "

August 2007

"It's just perfect, and you were absolutely right about the design. It makes all the others we've seen look cheap and nasty! Thanks for saving my life!"

August 2007

"Fabulous was the right word Sarah, I love it. Thanks."

September 2007

"I picked up the package at the US Post Office today. The piece is
absolutely lovely. You
have been very helpful to me. I really appreciate all the help and
understanding. Best wishes!"


October 2007

"Great service, thanks so much."

October 2007

 

"Thanks for seeing me through my first internet purchase. It was well worth the effort and I know I'd never find anything like this on the high street. It's gorgeous."

October 2007

 

"It's here! I know I shouldn't but I've have to wear it for a little while (sshh don't tell anyone) and it looks beautiful! Even with my dressing gown lol! Thanks so much, I'll definitely be back soon."

November 2007

 

"Thanks for all your help, you've been a real gem (pardon the pun) Look forward to hearing from you soon"

November 2007

 

"Ring received this morning safe and sound and a perfect fit. Many thanks to yourself and also to Lee. The staff at Stow were extremely helpful."

December 2007

 

"Lovely item and great service. This xmas will be one to remember for sure."

December 2007

"My wife couldn't resist opening the package before I arrived home and I'm told is already wearing it! So much for Christmas surprises. Thanks for the updates, judging by her phone call the ring was a success!"

December 2007

"You were right about the old diamonds, they do look amazing and I'm sure she'll love it. And yes I should think this will earn me plenty of brownie points! Merry Christmas!"

December 2007

"She LOVED it! And all her friends think it cost an arm and a leg which is keeping her entertained! Thanks for your help Sarah, I'm sure we'll be back for more bargains in the future."

January 2008

 

"It has arrived safe and sound. It is absolutely perfect! I love it - it made me smile with delight. It fits perfectly too. Thanks very much - it was worth the wait! Best wishes"
February 2008

"Loving the" bling!" My daughters are now arguing over who gets it in my will! Ha ha! What an excellent way to get your children's undivided attention. Thanks so much"

February 2008

 

"Sarah, just to say ring received safe and sound last week and it is absolutely fabulous. Thank you for all your assistance."


March 2008

"Thank you for all your help, with finding a ring."

March 2008

"I have received the ring!! all in good order, It is lovely! Many thanks for all your help, the ring is lovely!!"

March 2008


"I'm thrilled with my purchase but will miss our chats! It's nice to talk to someone who knows what they're doing! Thanks Sarah"

April 2008

 

"Super service, next time I'm in the UK I'll definitely be stopping by."

April 2008

"Thank you for your note. I was so excited to receive the package and the ring is lovely - as you said, the photograph didn't do it justice. Thank you once again for all your help."

May 2008
"The necklace arrived early this morning! It is lovely! I am sure she will love it too. The packaging is also very smart and professional. Thank you so much!!"
May 2008
"You were right in your description of the brooch on the website. The photo does not do it justice. It is a lovely piece of jewellery. I was pleasantly surprised at the detail and the actual size and weight of the gold setting. A really nice brooch and in excellent condition. Thanks again for all your help and for replying to my inane emails. I will check your website regularly and I hope we can do some more business in the future."

June 2008

"Whoever said us Texans don't have style haven't seen my new earrings! On a serious note, thanks for all the support and help in finding these, they look a million dollars."

July 2008

"Well the ring got here after we thought another day would pass with out it and it made [Amy] giggle like a little school girl. It is sooo beautiful and I am honored to give it to [Amy]. She will look amazing throughout the ages. Thank you so much for your support and help, yes your mother too!"

July 2008

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